{"id":5523,"date":"2021-01-26T21:04:12","date_gmt":"2021-01-26T20:04:12","guid":{"rendered":"https:\/\/services.cbmed.at\/html\/old\/?p=5523"},"modified":"2021-01-31T11:32:52","modified_gmt":"2021-01-31T10:32:52","slug":"totalqualitymanagement","status":"publish","type":"post","link":"https:\/\/services.cbmed.at\/html\/old\/?p=5523","title":{"rendered":"Total Quality Management at CBmed"},"content":{"rendered":"
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Total Quality Management at CBmed<\/h2>\n

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Total Quality Management (TQM) is a philosophy that drives the work at CBmed. The process establishes an environment that allows scientists to perform and deliver at the highest stage.<\/h4>\n<\/div>\n
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When it comes to research, quality is of outmost importance: Experiments and results must be reproducible in a way that the data is verifiable. At a facility that does research on behalf of a customer who is expecting high quality work, additional aspects must be taken into account. The research facility has to assure that all cooperating partners as well as the suppliers and service providers follow the same high standards. That means lab work, experiments and data analysis only form the tip of the iceberg. CBmed expands the demand on quality beyond the actual lab work and includes all non-scientific internal processes, such as human resources, finances or management. Particularly in biomarker research, Total Quality Management means to establish an environment that allows scientists to perform and deliver at the highest stage.<\/p>\n

Total Quality Management (TQM) can be seen as a holistic approach, imposing quality on every process within and beyond a company. In a way, TQM can be seen as the next level in a long chain of proven and acknowledged quality measures. These earlier measures include<\/p>\n

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  • quality control to identify error-prone and deviating processes<\/li>\n
  • quality management to detect and correct errors<\/li>\n
  • quality management that includes planning, different market oriented QM-systems and the rise of customer expectation<\/li>\n<\/ul>\n

    In TQM, quality is rather defined as a living process than a static aim. It involves employees at all levels and it covers all areas of the company, including the entire supply chain. Therefore, TQM is a steady process – all members are embedded and contributing to an environment of permanent learning and improving. Properly set up, it should be the goal not only to meet the customer\u2019s expectations, but to exceed them.<\/p>\n<\/div>\n

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